GENERAL DESCRIPTION OF POSITION:
Reports directly to the Clinical Director of SBLEC for performing care coordinated related duties and services consist of providing environmental support and care coordination considered essential to assist the individual with improving his/her functioning, gaining access to necessary services, and creating an environment that promotes recovery as identified in his/her Individual Recovery Plan (IRP).
DETAILED DESCRIPTION OF POSITION DUTIES:
- Develop natural supports to promote community integration.
- Be a resource to both the medical and behavioral health clients by linking individuals to community resources and other supports to promote community integration. Also refer and link to services and resources identified through the service planning process.
- Coordinate services identified on the IRP to maximize service integration and minimize service gaps.
- Performance outcome expectations for individuals receiving this service include decreased hospitalizations, decreased incarcerations, decreased episodes of homelessness, increased housing stability, increased participation in employment or job related activities, increased community engagement, and recovery maintenance.
- Additional supervision or project coordination responsibilities may be included.
- Participates in health fairs or community events
- Responsible for developing treatment plans, individual and group progress notes within 24-28 hours following the session. (Collective minimum of 30 encounters each week.)
- Attends assigned meetings (I.e. Clinical Tx Team Meeting, Program Specific Meetings, etc.) to coordinate care with all members of the team. (I.e. clinical Medical, Psychiatric, etc.)
- With the individual’s consent, engage family members, or other members of the individual’s identified support system.
- Assist individuals in gaining access to needed psychiatric, medical, social, residential, financial and other services appropriate for the individual.
- Complete discharge documentation in a timely fashion.
- Participate in quality improvement and data gathering and reporting as assigned.
- Assist with other grant programs and objectives that fall under the Behavioral Health umbrella and as assigned.
- Perform other duties as determined by the Program Director and Clinical Director.
MINIMUM QUALIFICATIONS
Master’s Degree in Psychology: Counseling: Social Work: or related field with a minimum of 3 years’ experience as a case manager. Contact must be made with the individual receiving CM a minimum of two (2) times a month. At least one of the monthly contacts must be face-to-face in non-clinic/community-based setting. Another way of contact is telephone contact (denoted by the UK modifier) depending on the individual’s identified support needs. While the minimum number of contacts is stated above, individual clinical need is always to be met and may require a level of service higher than the established minimum criteria for contact. (Preferably, CM must be able to serve 15 -20 clients at one time.)
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be familiar with city, state and federal regulations.
- Ability to communicate with the public and foster stakeholder relationships.
- Must be comfortable working with various populations.
- Ability to have a recovery-based partnership with clients.
- Ability to write treatment plans and case notes effectively and in a timely manner.
- Must be able to work autonomously as well as in a group setting.
- Must show adequate level of computer literacy.
- Complete paraprofessional training. (If applicable in accordance to the DBHDD Guidelines.)